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GAC Regional Office, Asia Pacific 78 Shenton Way, #29-01
Group Vice President, Asia Pacific & Indian Subcontinent
Unit OT 18-35, Level 18, Central Park Towers, Dubai International Financial Centre, Dubai, P.O. Box 18006, United Arab Emirates
Unit OT 18-35, Level 18, Central Park Towers, Dubai International Financial Centre, Dubai, P.O. Box 18006, United Arab Emirates
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16 May 2022 / Singapore
Based on feedback from Airlines and Ground Handling Agents (GHAs) and observation from Changi Airport Group (CAG), most of the crew bound for Philippines were not aware that they had to complete the necessary e-health declaration (i.e. One Health Pass) before check-in.
As majority of seafarers arrive in groups at the same time and proceed to the check-in counters without completing the One Health Pass, CAG have seen a significant increase in the clearance time taken for check-in. The GHAs would often have to step away from the check-in counters to provide instructions on the necessary documentation needed and assist seafarers, which in turn leads to a longer clearance time for other passengers.
As such, CAG would like to seek industry help once again to reminder the seafarers:
(For further details and updates, as well as information about operations in Singapore, contact GAC Singapore at [email protected])
Source: Maritime and Port Authority of Singapore (MPA) notification dated 15 May 2022